You provide your number plate during the reservation process, and it is recorded in our system. When you arrive at the Q-Park parking facility, the system instantly recognizes your number plate and the barrier will open for you at the entrance and exit. You don't have to do anything.
You can cancel your pre-booking free of charge up to 1 hour before the start of your reservation. At the bottom of your confirmation email you will find a cancelation link which you can use to cancel your pre-booking.