All parking facilities in Sneek
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How do I contact Q-Park if I cannot enter or exit the parking garage?
Contact our Q-Park Control Room via the intercom in the parking garage. Experienced employees, who are available 24/7, are happy to help you get back on track. -
Where can I charge my car electrically?
You will find one or more charging points for electric cars in more than 100 Q-Park parking garages. It is indicated per parking garage how many charging points are available.
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How does parking based on number plate work?
Download the Q-Park app and log in with your My Q-Park account. You can now directly link your number plate to your parking product. Have you added a number plate? Then the barrier will now open automatically based on your number plate. You no longer need a parking pass! You can open the doors in the parking garage with the QR code in the app.
Note: This does not apply to the P+R areas of Q-Park.
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Where can I park based on my number plate?
If you have a season ticket in Eindhoven or Limburg, you can park based on your number plate. You enter your license plate in the new Q-Park app. More information can be found here.
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I already have the Q-Park app, but I can't enter a number plate anywhere
You are probably still using the old app. To be able to park based on number plate, you must download the new app from the App Store or Play Store. If you do use the new Q-Park app and you still cannot add a number plate, please contact our Customer Service.
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Can I also link my short-term parking SmartCard?
At the moment, a SmartCard that you use as a short-term parking card remains in use. This will be converted to parking based on number plate later in 2021. Do you have a season ticket and a short-term parking product? Then you can use the SmartCard in all garages except the garage where you have a season ticket.
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I temporarily have another (loan) car. What now?
You can use the QR code in your app to park. Optionally, you can change the number plate in the app, but this is not preferred.
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How to open the doors in the parking garage without a SmartCard?
You can use the QR code in the Q-Park app to open the door.
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The barrier was open and I exited the parking garage, what now?
When the barrier is open, report to the intercom to have your debit or credit card checked out manually. Otherwise, the transaction, and therefore the parking costs, will continue. Did you forget this? Please contact our Customer Service.
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I paid too much. How do I get the amount back?
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I have received an invitation to start parking based on number plate. Where can I find more information?
On this webpage you will find more information about entering and exiting with the new Q-Park app.
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I paid for a lost parking ticket and found my own ticket, what now?
Complete the 'lost card' refund form.
Other questions?
You can contact us every day between 09h00 and 17h00 via Facebook and Twitter.
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