Season Tickets

Frequently Asked Questions

How do I request a season ticket or SmartCard?

You can request a season ticket or SmartCard here. Choose the product of your choice and follow the steps to request. If all information is entered correctly, you will receive your season ticket within 5-7 working days.
Where can I find the price of a season ticket?

If you are looking for the costs of a season ticket, go to parking garage – request a season ticket and enter the desired start date. Now the prices of all available season tickets per payment term are visible.
Where can I use the Q-Park SmartCard?

The Q-Park SmartCard can be used in almost all Q-Park car parks and parking areas in the Netherlands. Check the page of the relevant parking garage to make sure you can use it there. The SmartCard cannot be used abroad.
How do I cancel my season ticket?

This can be done easily via My Q-Park or via the contact form. After the minimum contract term of your season ticket, the contract has a notice period of one month.
Can I change my season ticket?

Yes, that's possible. Send an e-mail with your wish to klantenservice@q-park.nl and they will contact you about the possibilities.

What is the minimum contract duration of my season ticket?

To a Q-Park parking garage, a minimum contract duration of 3 months applies. To a Q-Park P+R car park, a minimum contract duration of 1 month applies.
Where can I use the Q-Park SmartCard?

The Q-Park SmartCard can be used in almost all Q-Park car parks and parking areas in the Netherlands. Check the page of the relevant parking garage to make sure you can use it there. The SmartCard cannot be used abroad.
Where can I find more information about the Flex season ticket?

All information about the Flex season ticket can be found here.