The App is operated and owned by Q-Park B.V., located at Stationsplein 8E Maastricht, the Netherlands, and registered with the Dutch Chamber of Commerce under number 27159273. We operate the App on our own behalf and on behalf of our Affiliates.
For questions, comments and/or complaints about the App, you can contact your local customer service desk. For an overview of the local customer service desks, please go to: https://www.q-park.com/contact.
1.1 Your use of Q-Park parking facilities is governed by the Q-Park General Terms and Conditions of the country where the parking takes place. You can find and download these Q-Park General Terms and Conditions via the Q-Park website of the relevant country and, generally, at the relevant parking facility. For references to the Q-Park country websites, please go to: https://www.q-park.com/contact.
1.2 The App enables you to register a “My Q-Park Account” with Q-Park and to connect to your My Q-Park Account if you have a valid and active My Q-Park Account. You can find a description of our service options on our website, and we explain which service options are available to you when you create a My Q-Park Account.
3.1 You may not modify, copy, damage, overburden or hinder the use and functioning of the App in any way. Information contained in the App is for personal use only. Any use and collection of information for other purposes is not allowed.
3.2 To use the App you will need an appropriate mobile device as well as mobile telephone and data connectivity. Any and all mobile telephone and data connectivity costs related to your use of the App will be for your own account. We shall not be liable for those costs irrespective of how they are incurred.
3.5 You shall provide Q-Park with accurate information as Q-Park may need to provide services to you and to fulfil its obligations under the applicable legal frameworks and Q-Park General Terms and Conditions, including but not limited to name , email address and mobile phone number, license plate number and vehicle description, and bank account number or credit card number. Changes to name, license plate number, and bank account number or credit card number must be reported to Q-Park immediately via the Profile Settings in the App. Changes to your email address need to be reported to Q-Park by discontinuing your My Q-Park Account and registering a new My Q-Park Account with Q-Park, using your then current email address. Q-Park is not responsible for any processing or use of information that is no longer accurate.
4.1 We provide the App "as is" without any warranty as to specific functionality or results, fitness for purpose, security, performance, availability, and/or error free functioning. Download and use of the App is at your own risk and expense.
4.2 We may at any time, without prior notice and without specifying any reasons, carry out updates, repairs, maintenance and introduce or remove facilities and functions of the App. Subject to the same conditions, we may suspend or terminate your access to the App. We are under no obligation to provide any specific or additional functionalities to the App.
4.3 We do not guarantee that the App is compatible with all hardware and software. We are not liable for damage to, or viruses or other code that may affect or damage, any equipment including but not limited to your mobile device, software, data or other property resulting from or connected with the download, installation or use of the App.
4.4 Q-Park may engage third parties and subcontractors for the purpose of the operation of the App or the provision of services.
5.1 Q-Park and its licensors retain all intellectual property rights relating to the App, including but not limited to copyright in the software, text, images and other content in the App. The App contains some open source software libraries.
5.2 All Q-Park trademarks, service marks, trade names, logos, domain names and all other features of the Q-Park brand are the sole property of Q-Park. You have no right to use the Q-Park brand for any purpose.
6.1 We are not liable for any damage resulting from or in connection with the download, installation and/or use of the App and/or impossibility to download install and/or use the App.
6.2 Our limitation of liability shall not apply in case of damages in connection with the download, installation and/or use of the App and/or impossibility to download install and/or use the App that have arisen out of willful misconduct or intentional recklessness (opzet of bewuste roekeloosheid) by Q-Park or its management.